iOS mobile application crashes

Incident Report for SmartRent

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 19:57 MST

Monitoring

The provider has identified the issue and are releasing a fix. We will continue to monitor and update when more information is available.

Posted Sep 28, 2026 - 19:33 MST

Investigating

We're investigating reports of crashes affecting our iOS apps. We've traced the issue to a third-party service and are working with the provider to fix it.

Posted Sep 28, 2026 - 19:20 MST

This incident affected: Resident Application, Work Management, and Alloy Access.