Degraded performance with device and hub communication
Incident Report for SmartRent
Resolved
This incident has been resolved.
Posted Sep 15, 2021 - 14:03 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2021 - 13:24 MST
Investigating
We are currently investigating an issue with device and hub communications being slow
Posted Sep 15, 2021 - 13:15 MST
This incident affected: Community Manager, Core IOT Platform, and Alloy Install.