Elevated Error Rates
Incident Report for SmartRent
This incident has been resolved.
Posted Nov 07, 2023 - 14:42 MST
A fix has been implemented and we are monitoring the results.
Posted Nov 07, 2023 - 14:08 MST
We are continuing to investigate this issue.
Posted Nov 07, 2023 - 13:57 MST
We are currently investigating elevated error rates. Device control and communication may be intermittent at this time.
Posted Nov 07, 2023 - 13:50 MST
This incident affected: Community Manager, Resident Application, Selftournow.com (Self-Guided Tours), and Core IOT Platform.