Our offline device issues have been largely resolved. Our team monitors and addresses any remaining isolated cases to ensure everything runs smoothly.
Posted Mar 31, 2025 - 06:29 MST
Update
The majority of connectivity issues with our IoT products has been resolved. We will continue to monitor as the reaming few products return to normal.
Posted Mar 30, 2025 - 22:12 MST
Monitoring
We are continuing to monitor the issue as our IoT products continue to recover in greater numbers. We will wait to update once we have something more significant to report.
Posted Mar 30, 2025 - 19:13 MST
Identified
The issue has been identified and has begun to recover but we are still experiencing connectivity issues with our IoT products. Will update again in 1 hour.
Posted Mar 30, 2025 - 18:10 MST
Investigating
We are investigating connectivity issues with our IoT products. We will post an update within an hour.
Posted Mar 30, 2025 - 16:59 MST
This incident affected: Community Manager, Resident Application, Selftournow.com (Self-Guided Tours), Core IOT Platform, and Alloy Install.