Firmware Update High Error rates

Incident Report for SmartRent

Resolved

This incident has been resolved.
Posted Dec 05, 2023 - 12:50 MST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 05, 2023 - 12:14 MST

Investigating

We are currently investigating high error rates with our firmware update and configuration services.
Posted Dec 05, 2023 - 12:01 MST
This incident affected: Core IOT Platform.