Excessive Error Rates
Incident Report for SmartRent
Resolved
This incident has been resolved.
Posted Sep 15, 2023 - 17:33 MST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2023 - 17:21 MST
Update
We are still working on recovery efforts, some systems have successfully been recovered.
Posted Sep 15, 2023 - 16:56 MST
Update
We are expecting service to be restored within an hour.
Posted Sep 15, 2023 - 16:39 MST
Identified
The issue has been identified, and we are working to resolve the issue, an update will be posted within an hour.
Posted Sep 15, 2023 - 15:39 MST
Investigating
We are currently investigating this issue.
Posted Sep 15, 2023 - 14:54 MST
This incident affected: Work Management and Answer Automation.